Company Return Policy Information

We offer a 100% Satisfaction Guarantee on ALL PARTS and LABOR. We will gladly accept returns, FOR REPAIR, due to Manufacturing Defects and make repairs as soon as possible. Otherwise No Returns will be accepted without prior authorization.

Wolf VENTS does its very best to not misrepresent any item we sell. We go further than any other online company by giving close-up multiple photos of every item as well as extensive descriptions. We aim for a high level of customer satisfaction. This is a simple principle of good business. However, ultimate responsibility for purchases rests with the customer. It is the customer who has the best grasp of their own needs and capabilities. Wolf VENTS promises to do the best we can to help you acquire the necessary equipment and the knowledge of that equipment that will allow you to achieve your Ventriloquist goals, whether you are building a professional act or just enjoying ventriloquism as a great hobby. But ultimately, no one knows your act or your aspirations in the arts as well as YOU do. For these reasons we ask that you consider your purchases carefully. Thank you for your understanding.

 Pre-Orders

We are currently taking Pre-Orders on some of our items.  When making a Pre-Order, please specify the Item Name, Your Name, Address, and Phone Number in the email. If you have any questions regarding expected completion dates or would like to make a Pre-Order, email us at: info@wolfvents.com 

NOTE:  We DO ACCEPT Credit Cards!

 Shipping Policy

US Shipping

We will try to ship orders the same day the order/payment is received, but no later than the following business day.  Our courier of choice for large US bound packages is FED-EX Ground due to their dependability and cost effectiveness. Smaller items will be shipped USPS.  Large packages with a P.O. Box destination will be shipped USPS, since FED-EX Ground will not ship to P.O. Boxes.  As a standard, we do insure packages over $100, but if a package is lost we will not reimburse shipping costs, only the value insured. 

 International Shipping

We will ship internationally, but at the customers risk.  Once a package has left our possession we can not be held responsible for it.  International orders will be shipped via USPS.  We have found USPS to have the most reasonable rates (1/3 that of the major couriers).  Unfortunately USPS does not offer tracking on all international orders.  As a standard, we will insure packages over $100, but if the package is lost we will not reimburse shipping costs, only the value insured.  There will be additional shipping charges for international orders, these will be calculated when the order  is received.   We will contact the customer with additional shipping cost amounts and payment must be received prior to shipping.  If you would like to ship via another method, please email us and we be happy to give you shipping cost estimates.  Shipping prices on our website DO NOT include any import/custom taxes imposed at delivery.  Please contact your countries customs department to determine taxes and/or fees.

If you have any questions or would like to change shipping conditions (overnight, etc.) please contact us at: info@wolfvents.com

 Payment Options

 Credit Cards: We now accept Visa, MasterCard, American Express and Discover

 Paypal:  We do accept payments via Paypal. Select the "Paypal" option during checkout.  Paypal payments can be sent to: magician@wolfsmagic.com

 Check/Money Order: Make money orders payable to Wolf's Magic. 

Select the "Check/Money Order" option during checkout.

Send money orders to: Wolfs Magic  7007 W Court St, Pasco, WA 99301

 

Thanks for visiting Wolf VENTS / Wolfs Magic! If you have any questions please contact us at info@wolfvents.com

Office:  (509) 546-9653  Shop: (509) 947-1132

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